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Monday, March 22, 2010

THE FABULOUS THINGS WE DO FOR OUR CLIENTS

Some of the best people we know are our customers. We bend over backwards to please and serve not just because it's smart business practice, but also because we love 'em. Here are a few examples:

Dan's father, Alan, was having a hard time leaning over to file his important papers and retrieve those that he needed. We had just finished a second bathroom remodel for Dan, and now he was asking our assistance in building something for his father that would elevate the file cabinet so Alan wouldn't have to bend over. Steve went to Alan's home in San Francisco, measured, and constructed a nice solid maple box to lift up the cabinet a couple of feet. Our charge to Alan for labor and materials: $0! It's on the house, Alan.

There were some beautiful cherry cabinet doors in our woodshop destined for recycling. They were left over from another job. Meanwhile, Hoa was building maple cabinets for Irene and Michael's laundry room, and as it turned out, the cherry doors fit perfectly. We installed them instead of building new ones. Our charge to Irene and Michael for labor and materials on the doors: $0! Not only did the cabinet doors provide an opportunity for us to "gift" our clients, they were salvaged and reused, something near and dear to Irene and Michael's hearts. Their house is replete with green remodeling features, and we added one more.

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